All Your Questions Answered
Before You Book
We can accommodate many dietary requirements with advance notice. However, due to the style and structure of our menus, there are some limitations.
We are unable to offer a vegan menu. In addition, our afternoon tea cannot be adapted to be fully gluten-free or dairy-free.
Although we take allergies seriously, our kitchen handles nuts and other allergens. Therefore, we cannot guarantee a completely nut-free environment.
Please tell us about all allergies and dietary requirements when booking. This allows our kitchen team to confirm whether we can safely accommodate your needs.
Cancellations made more than 14 days before arrival will not be charged.
For cancellations within 14 days of arrival, we reserve the right to charge the full value of the reservation.
Yes. Children are welcome at Knockinaam Lodge, although we have a limited number of rooms suitable for families.
Children aged 18 months and under stay free of charge, including breakfast.
Children aged 18 months to 11 years are charged £60 per child, per night. This includes dinner at 6pm and breakfast when sharing a room with two adults.
Children aged 12 and over are charged £135 per child, per night. This includes dinner and breakfast when sharing a room with two adults.
Yes. Pets are welcome by prior arrangement in selected bedrooms, including Glen, South and Churchill.
A charge of £45 per stay applies. Assistance dogs are also welcome at Knockinaam Lodge.
The public areas at Knockinaam Lodge are accessible via one step. However, we do not have any ground-floor bedrooms.
If you have specific accessibility requirements, please contact us before booking. Our team will be happy to discuss how we can assist.
About Your Stay
Check-in at Knockinaam Lodge is from 2.00pm. Check-out is by 11.00am.
If you need different arrangements, please contact us before your stay. Where possible, we will be happy to help.
Yes. Free on-site parking is available at Knockinaam Lodge for up to 20 cars.
We also have EV charging available for guests.
Yes. Knockinaam Lodge has six electric vehicle charging points across three chargers for our guests.
Free Wi-Fi is available throughout Knockinaam Lodge.
Due to our secluded coastal location, mobile phone reception is limited around the hotel. Therefore, we recommend using Wi-Fi calling where available.
Knockinaam Lodge is open from 8am until 11pm. Please note that we do not provide a night porter service.
If you expect to arrive after 11pm, please contact us in advance. We can then make arrangements for your late arrival.
Knockinaam Lodge accepts cash in Pounds Sterling and most major credit and debit cards. These include Visa, Mastercard and American Express.
Advance payment can also be made by bank transfer. Please contact us for further details.
An optional 5% service charge is added to the final bill. This is clearly shown on your invoice and can be removed on request.
In accordance with Scottish smoke-free legislation, smoking is not permitted inside Knockinaam Lodge. This includes all bedrooms and public areas.
However, guests are welcome to smoke outside within the hotel grounds. Ashtrays can be provided on request.
We also offer a selection of cigars, which may be enjoyed outdoors during your stay.
Making the Most of Your Stay
Yes. If you are celebrating a birthday, anniversary or another special occasion, our team will be happy to help make your stay memorable.
We can arrange Champagne, flowers, chocolates and celebration cakes in advance. Please contact us before your stay to discuss your requirements.
There are many walks and activities to enjoy from Knockinaam Lodge and across the surrounding Dumfries & Galloway countryside and coast. You can find some suggested activities on our Things to Do page.
Our team will be happy to recommend places to visit, local walks and activities during your stay. Alternatively, contact us before arrival if you would like help planning or booking an experience.
Yes. Helicopters can land within the grounds of Knockinaam Lodge by prior arrangement.
Please contact us before your visit to arrange your landing. Find out more about our helicopter landing pad here.